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SHIPPING
  • Where do you ship to?

    We ship to the UAE, Qatar and Kuwait.

  • Do you offer free shipping?

    UAE & Qatar
    When ordering over 200 AED/QAR, shipping is free. Below this amount, we charge 30 AED/QAR shipping fees.

    Kuwait
    When ordering over 20 KWD, shipping is free. Below this amount, we charge 2.58 KWD shipping fees.

  • What is your delivery time?

    All items are sent from Turkey, with a delivery time of 15-30 days.

    Most items can actually be delivered in about 15 days, but some special or handmade products might take up to 30 days. 

    In any case, you will receive an email with a more precise delivery date once your order leaves our Turkey warehouse.

    And finally, we will contact you by phone to confirm the delivery 1 day in advance.

  • How can I check the status of my order?

    All items are sent from Turkey, with a delivery time of 15-30 days.

    Most items can actually be delivered in about 15 days, but some special or handmade products might take up to 30 days. 

    In any case, you will receive an email with a more precise delivery date once your order leaves our Turkey warehouse.

    And finally, we will contact you by phone to confirm the delivery 1 day in advance.

    Members can always find their order’s status by navigating to My Orders.

    In case of any furher questions, just contact us on WhatsApp.

  • What if I'm not home upon delivery?

    In this case, there will be another delivery attempt within 2 days.

  • My order is late and I’m still waiting. What should I do?

    If your order is going to be late, we will inform you beforehand. And you can always contact us directly on WhatsApp with any further questions.

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