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Privacy and Payment Security

Dear Govivia member,

Protection of your personal information and providing security during your payments are extremely important for us. Durıing membership registration (either via facebook connect or directly entering your information) we will collect information about our members and we will not share or sell this information to third parties for any commercial purpose outside of our field of operation.

Membership information can be shared for official purposes upon written request.


Govivia, located at Demirli Sitesi B.blok No:6/4
Istanbul / TURKEY, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details
Demirli Sitesi B.block No:6/4
Istanbul / TURKEY
+971 58 540 5400
Rebal Doghouz is the Data Protection Officer of Govivia He can be reached at info@govivia.com

Personal data that we process
Govivia processes your personal data because you use our services and/or because you provide us with this data yourself.

Below you will find an overview of the personal data we process:
- First and last name
- Address details
- Telephone number
- E-mail address
- IP Address
- Location information
- Data on your activities on our website
- Internet browser and device type
- Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities in order to prevent the collection of data about children without parental consent. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@govivia.com and we will delete this information.

For what purpose and on what basis we process personal data
Govivia processes your personal data for the following purposes:
- Handling your payment
- Sending you our newsletter and/or advertising folder
- To call you or send you an email if this is necessary for us to be able to carry out our services.
- To inform you about changes to our services and products
- To offer you the possibility to create an account
- To deliver goods and services to you
- Govivia analyzes your behavior on the website to improve the website and customize the products and services to your preferences.
- Govivia also processes personal data when we are legally obliged to do so, such as data required for our tax return.

Automated decisions
Govivia does not make any decisions about matters which could have (significant) consequences for individuals, based on automated processing.

How long we keep personal data
Govivia will not keep your personal data longer than is strictly necessary to realize the goals for which your data are collected.

Sharing personal data with third parties
Govivia will share your personal data with several third parties when this is necessary to execute the agreement and to comply with a possible legal obligation. We will enter into a processing agreement with companies that process your data on our behalf, to ensure the same level of security and confidentiality of your data. Govivia will remain responsible for this processing. Govivia also provides your personal data to other third parties. We will only do this with your express consent.

Cookies, or similar techniques, we use
Govivia uses functional, analytical and tracking cookies. A cookie is a small text file that will be stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. Govivia uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so we can offer customized content and ads.

Reviewing, adjusting or deleting data
You have the right to view, correct or remove your personal data. You also have the right to withdraw your consent for the data processing or to object to the processing of your personal data by Govivia and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you.

You can send a request for inspection, correction, deletion, data modification or request to withdraw your permission or objection to the processing of your personal data to info@govivia.com.

How we protect personal data
Govivia takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@govivia.com.

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